Veterans' Health Care
Veterans' Health Narangba, QLD.
At Narangba Station Medical Centre, we are proud to support the health and wellbeing of those who have served our country. Whether you're transitioning from service or have been out for many years, our team is here to help you access quality care tailored to your needs.
Veterans may be entitled to a range of healthcare services, including GP visits, mental health care, allied health referrals, home care support, and chronic disease management. Our team provides care in line with Department of Veterans' Affairs (DVA) guidelines and can help you understand what services may be available to you through the Veteran Gold Card or Veteran White Card.
Book your veterans' appointment today
If you’re a veteran or DVA cardholder, we encourage you to book a consultation. Our team can help you access healthcare services suited to your needs, including care plans, referrals and health checks. Book online or call our friendly reception team to make an appointment. Call us on (07) 3521 4333, click below to book online, or download the AMS Connect app to schedule your appointment today.
Opening Hours
We're open 7 days a week with late-night availability on Tuesdays and Thursdays. In addition, weekend appointments are also available to all patients.
Supporting our Veterans' Health, Together
We’re honoured to care for the veteran community. From mental health support to home care referrals, we’re here to help every step of the way. Schedule an appointment today.
Services Available to Veterans
Veterans with a valid DVA White or Gold Card may be eligible for fully funded healthcare services, including:
- General practice care – routine check-ups, prescription management, chronic disease care and preventive health.
- Mental health support – including mental health treatment plans, referrals to psychologists, and DVA-covered treatment for PTSD, anxiety, depression and more.
- Specialist referrals – access to medical specialists as needed for your health condition.
- Allied health services – such as physiotherapy, podiatry, dietetics, exercise physiology and others (with GP referral).
- Home nursing and care services – for those needing additional support at home.
- Veteran health checks – annual or one-off health assessments for recently transitioned veterans.
- Chronic care planning – through the Coordinated Veterans' Care (CVC) Program for eligible patients.
Who is Eligible?
Your eligibility for veteran healthcare services depends on your service history and whether you hold a Veteran Card:
- Veteran Gold Card holders are entitled to free treatment for all medical conditions, whether they are related to military service or not. You can read detailed information on the Veteran Gold Card here.
- Veteran White Card holders are entitled to treatment for accepted service-related injuries or conditions, and also receive mental health treatment for all mental health conditions, regardless of service connection. You can read detailed information on the Veteran White Card here.
- Some family members or dependents of veterans may also be eligible for certain services under DVA.
- Non-card holders who have recently transitioned from the ADF may still be eligible for veteran health checks and other support.
If you're unsure of your eligibility, our team can help guide you or refer you to the Department of Veterans' Affairs for more information.
Coordinated Veterans' Care (CVC) Program
The Coordinated Veterans' Care (CVC) Program is a long-term care initiative for Gold Card holders living with chronic or complex health conditions. It focuses on team-based care between your GP, a dedicated practice nurse, and other providers to help manage ongoing health issues and reduce unplanned hospital visits.
If you're eligible, your GP will create a personalised care plan and monitor your health regularly through scheduled check-ins. Participation in the program is voluntary and based on clinical need.
Annual and One-Off Veteran Health Checks
Veterans who have recently left the Australian Defence Force (ADF) may be eligible for a Veteran Health Check, even if they don’t yet hold a DVA card.
- The Annual Veteran Health Check is available every year for five years after discharge for those who left the ADF on or after 1 July 2019.
- The One-off Veteran Health Check is available any time after discharge for veterans who left before 1 July 2019.
These comprehensive checks are designed to support your physical and mental health after transition. They may include lifestyle assessments, chronic disease screening, mental health screening and health advice tailored to your service history.
Mental Health Care for Veterans
Mental health care is available to all DVA White and Gold Card holders, including those with non-service-related conditions. This includes support for anxiety, depression, PTSD, adjustment disorders, and more.
Our GPs can create a Mental Health Treatment Plan and refer you to a psychologist or other qualified mental health provider. Support is also available through Open Arms – Veterans & Families Counselling, a free and confidential service available 24/7 on 1800 011 046.
Impairment Assessments
If you're applying for DVA compensation or other benefits, you may need a medical assessment as part of the claims process. Our GPs can conduct impairment assessments and provide supporting documentation for service-related injuries, illnesses or conditions.
Allied Health and Home Support Services
DVA card holders may be eligible for a wide range of allied health services, such as:
- Physiotherapy
- Exercise physiology
- Occupational therapy
- Dietitian services
- Podiatry
These services are available with a GP referral and, in most cases, are fully funded under DVA entitlements.
For veterans requiring in-home support, services such as DVA community nursing, home modifications, mobility aids, or assistance with daily living may also be available.
Why Choose NSMC?
Conveniently located next to Narangba Train Station, NSMC combines accessibility, affordability, and high-quality medical services to meet the diverse healthcare needs of north Brisbane residents. Our experience medical team, led by Dr. Madhu Lakshmaiah, ensures personalized, patient-centered care with holistic solutions to a variety of health concerns. We're open 7 days a week with after-hours availability and our patients also benefit from the convenience of on-site blood tests, free parking, and proximity to a local pharmacy.Â
Frequently Asked Questions
Do you still have questions about Veterans' Healthcare in Queensland? No problem! Here are the most commonly asked questions our GP's receive about Veterans' Health in Brisbane and surrounds.
Some services, like the Annual or One-off Veteran Health Check, are available without a DVA card if you’ve recently left the ADF. However, most ongoing support (like mental health treatment or allied health referrals) requires a Veteran White or Gold Card.
The White Card covers treatment for service-related conditions and any mental health condition.
The Gold Card covers all medical conditions, whether service-related or not.
Not quite. The Veteran Health Check is tailored specifically to veterans, with a focus on physical health, mental wellbeing, and adjusting to civilian life. It’s longer and more comprehensive than a standard GP consultation.
If you’re a Gold Card holder with a chronic or complex condition, your GP can assess your eligibility and enrol you in the program. It includes ongoing support from your doctor and practice nurse.
Yes. Both White and Gold Card holders are eligible for fully funded psychology or counselling services. You’ll need a Mental Health Treatment Plan and referral from your GP.
DVA covers a wide range of allied health services when referred by a GP. These may include physiotherapy, podiatry, dietetics, exercise physiology and more. A referral and DVA approval (in some cases) are required.
Yes. Our GPs can assist with impairment assessments and provide supporting documentation required for claims related to service-related conditions.
Generally, DVA entitlements apply only to the veteran cardholder. However, certain family members may be eligible in specific circumstances. It’s best to check with DVA directly for confirmation.
We bulk bill all standard DVA-covered services. If a service falls outside of DVA coverage, we’ll discuss any potential out-of-pocket costs with you.
You can book online through our website or call our friendly reception team to schedule your consultation. Let us know if you’re a veteran or DVA cardholder when booking so we can best support your care needs.
Contact & Bookings
To make an appointment, please call reception or use our online booking system via the button below. You can also visit our contact page to see further details about our location and directions.
Bookings are available from as early as 7AM on weekdays and Saturday. We are also open Sunday afternoon and late evening on Tuesday and Thursday until 8:30PM.Â
Can't find us? - We are situated across the road from Narangba Train Station next to the Narangba Village shopping complex. Look for signs for Narangba Health Centre and IGA.
Serving patients in Narangba, Burpengary, Dakabin, Deception Bay, Morayfield, North Lakes and North Brisbane surrounds
