AGPAL Chair, Dr Richard Choong, said accreditation shows that the practice makes a significant investment and commitment to quality on a day-to-day basis, across all levels of the practice team.

“Achieving accreditation is a major achievement for any practice and a clear demonstration that Narangba Station Medical is striving to improve their level of care to both patients and the community,” he said.

“Practices seek accreditation because they want to do their best and view this as another step towards excellence in patient care.”

To achieve accreditation, a practice team works over a 12-month period to implement the Royal Australian College of General Practitioners (RACGP) Standards for general practices. The RACGP Standards provide a recognised national benchmark for general practices and services, and a template for quality care and risk management.

The AGPAL accreditation program supports general practices across the primary healthcare sector to provide a range of minimum expectations for patients surrounding safety and care. The accreditation process involves an independent on-site assessment of the practice’s environment and their processes. Accreditation was developed jointly by AGPAL and primary health organisations and peak bodies, including the Australian Medical Association (AMA).

Areas of focus during an on-site assessment for accreditation include: ensuring vaccines are within their use-by-date and stored at the correct temperatures, that the practice’s equipment is clean and sterile, practice staff are up-to-date with their training, and the practice has emergency care available.

Dr Choong said accreditation is attainable only through cooperation and communication between staff members.

“Everyone at the practice plays a valuable role in working to meet the RACGP Standards. It gives staff a real sense of pride to work in an AGPAL-accredited practice,” added Dr Choong. Narangba Station Medical proudly displays the AGPAL-accredited symbol for all their patients.

“We want community members to know that their wellbeing is our priority. By choosing to attend an AGPAL accredited practice, patients know they will get quality and safe care that meets the RACGP Standards.”

AGPAL is the leading not-for-profit provider in general practice accreditation services; for further information on AGPAL please visit www.agpal.com.au